Answers to common questions
Is it safe to stay in my home with mice, ants or roaches?
Usually, yes. Take a breath. Most common pests are a nuisance more than an emergency. Still, keep food sealed, wipe counters, and store pet bowls overnight. Keep kids and pets away from droppings and any treated areas. If you see wasps swarming, bats, or an animal acting strangely, stay clear and ask a provider in our network for guidance.
How fast can a provider come out to look at my pest problem?
It depends on the provider, the season, and how busy they are. Many providers can respond quickly, but we can't promise a time. Request a callback to check provider availability, or send the request form and say how urgent it feels. Mention what you see, where you see it, and when it started. That helps a provider plan the visit and bring the right tools.
Will my homeowners insurance cover pest or wildlife damage?
It varies a lot by policy. Many policies treat ordinary pest damage, like termite or rodent damage, as a maintenance issue. Some policies may cover sudden damage from certain causes, so check your policy and ask your insurer. Providers can often help document damage with notes and photos for a claim. Keep every written quote and report you receive.
Can I handle a pest problem myself with store products?
Sometimes, for a small, simple issue like a few ants in the kitchen. Store products often fall short when pests nest inside walls, basements, or under floors. Misused products can also be risky around kids and pets. If the problem returns or spreads after a try or two, compare estimates from local providers.
How do I compare estimates without feeling pressured?
Ask each provider for a written quote. Check what is covered, how many visits are included, and what follow-up looks like. Ask what products they use and how they handle pets. Cost is only one piece. You can take your time, and requesting an estimate through us comes with no obligation to hire anyone.
How do I know if I have termites or just other bugs?
Look for mud tubes on foundation walls, soft or hollow-sounding wood, and discarded wings near windows. Older homes with stone or block foundations and damp basements can be at higher risk. Ants and termites can look alike at a glance. A provider can inspect and tell you for sure, so you know what you are really treating.
Should I try to remove a wild animal on my own?
Please wait before you try anything yourself. Trapped or cornered animals may bite or scratch, and some carry disease. Babies may also be hidden in the nest, and removing a parent can strand them. Keep pets and children away from the area. A wildlife provider in our network can remove the animals and help seal the entry points.
What should I do in the first hour after finding pests?
Stay calm and don't tear things apart. Note where you saw the pest, snap a photo if it's safe, and keep food and pets away. Don't spray heavily or seal holes with animals inside. Then write down what you found and request an estimate, or request a callback to check provider availability.